Privacy Policy
This policy explains how PDF Formatter, a project by Veltriex ("we", "us" or "our"), handles information when you visit the website or use its tools. It should be read together with our Cookie Policy and Terms & Conditions.
1. Information you provide
If you contact us, we may receive your email address, the contents of your message and any details you choose to provide. Please do not send passwords, payment-card details or confidential documents by email.
2. Files and document content
Some PDF features may require a file to be selected or transferred for processing. The exact processing method, storage location, retention period and deletion process can depend on the tool and the processing service in use. We will describe those details here before file-processing features are publicly enabled. Until then, do not upload sensitive, confidential or legally restricted documents.
Keep your original file and check the result before relying on it. Do not assume that a file is stored only on your device or automatically deleted unless the relevant tool clearly explains that behaviour.
3. Technical and usage information
Our hosting and security providers may process technical information needed to deliver the website, maintain availability, prevent abuse and diagnose errors. This may include IP address, browser and device information, request logs, timestamps and pages or tools requested. Any analytics or advertising technologies, if introduced, should be disclosed here and in the Cookie Policy.
4. How information may be used
- To operate, maintain and secure the website.
- To respond to support requests and feedback.
- To diagnose errors, prevent misuse and improve tool reliability.
- To comply with applicable legal obligations and protect legitimate rights.
5. Service providers and sharing
We may rely on infrastructure, hosting, security, email or other service providers to operate the website. They may process information on our behalf as needed to provide their services. We do not sell personal information. Information may also be disclosed where required by law or necessary to protect users, the service or our legal rights.
6. Retention and security
We retain information only for as long as reasonably needed for the purpose for which it was collected, subject to legal, security and operational requirements. Specific file-retention periods will be published for each processing workflow when confirmed. We use reasonable safeguards, but no website or internet transmission can be guaranteed completely secure.
7. Your choices and requests
You may contact us to ask about personal information you have provided, request correction or deletion where applicable, or raise a privacy concern. We may need to verify your request and may retain information where the law permits or requires it.
8. Children
The website is not designed to knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review the matter.
9. Changes to this policy
We may update this policy as the website, tools and legal requirements change. The latest version will be posted on this page with an updated date.
10. Contact
For privacy questions or requests, email pdfformatter.veltriexx@gmail.com.